Return & Exchange
At Strodaze, we want you to love your purchase.
If you’re not satisfied, you can request a return within 2 days of receiving your order.
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Eligibility:
Products must be in the same condition you received them—unworn, unused, with original packaging and tags attached, along with proof of purchase. -
Process:
Before sending anything back, contact us at strodaze@gmail.com to start the return process. Approved returns will receive a shipping label and instructions. -
Damages & Issues:
Inspect your order upon arrival. If items are incorrect, damaged, or defective, contact us immediately so we can resolve it. -
Exchanges:
Requests can be made within 7 days of receiving your order. Items must remain in original condition with tags attached. -
Exceptions:
Sale items and gift cards are non-returnable and cannot be exchanged. -
Refunds:
Once a return is inspected and approved, refunds are processed to the original payment method. Bank processing times may vary.